SHA Helpline Clocks 1 million Calls as Duale eyes AI Chatbots for Faster Help
[Nairobi Wire - Kenya] - 3/09/2025
Kenya’s Social Health Authority (SHA) hotline has fielded more than a million calls in less than a year, a milestone Health Cabinet Secretary Aden Duale says shows the service is already central to how Kenyans seek care. Speaking after a meeting with governors on September 2, 2025, Duale (…)
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